FAQs

What services do you offer?

1

Whether your dog thrives in a pack or prefers a quiet solo stroll, we’ve got options to keep them happy and cared for:

  • Group Walks: Great for social dogs who love exercising alongside compatible buddies.

  • Solo Walks: Tailored 1-on-1 walks focused entirely on your dog's individual pace and energy.

  • Wellness Checks: Quick check-ins for feeding, potty breaks, medication, and cuddles without a full walk.

How do I get started?

2

Getting started is easy:

  1. Get in Touch: Fill out our online contact form or reach out with your location and dog's details.

  2. Meet & Greet: We’ll schedule a quick initial consultation to meet you and your dog, review their routine, and discuss any special requirements.

  3. Book Your Sessions: Once we've confirmed we're a great fit, you can lock in your preferred schedule and service options.

What makes you different?

3

We Your dog isn't just another walk on a schedule—they get genuine, hands-on care catered to their personality:

  • Tailored Exercise: Whether your dog thrives in a social group or needs calm, dedicated one-on-one time, we design the outing around their comfort zone.

  • Consistent Care: You get a trusted, experienced professional who knows your dog's quirks, preferences, and routine inside out.

  • Peace of Mind: We focus on safety, proper equipment handling, and regular communication so you never have to worry while you're away from home.

5

What areas do you service?

4

How do you access my home if I am not there?

We primarily service the Northern Beaches and Lower North Shore areas, including:

  • Northern Beaches: Manly, Queenscliff, Balgowlah

  • Lower North Shore: Cremorne, Cremorne Point, Neutral Bay, Mosman, Cammeray

If you live in an adjoining suburb, feel free to reach out to check if we can accommodate your location!

Most clients provide a key, garage code, or lockbox access. All keys and access codes are stored securely and labeled anonymously for safety.

Are you insured and First Aid trained?

6

Yes! Safety is our top priority. Beachy Paws is fully insured, and we are certified in Pet First Aid and CPR so we can quickly and confidently handle any situation that might arise.

Do you walk in all weather conditions?

7

Rain or shine, we’re out! If conditions become severe—such as dangerous heat, lightning, or damaging winds—we adjust the activity. Instead of high-exertion walking, we focus on shorter potty breaks, low-impact exercise to keep your dog safe and comfortable.

How do I schedule or cancel a service?

8

You can manage your bookings, recurring walks, and schedule adjustments by contacting us directly or via our online system. Cancellations are free up to 24 hours before your scheduled walk or check-in; late cancellations within 24 hours incur the standard session fee.

How does payment work?

9

  • Preferred Method: Automatic direct debit for hassle-free, recurring service.

  • Transparency: All payments are fully itemized via our payment platform, sending you detailed breakdowns of all completed walks and check-ins.

  • Invoicing: Flexible invoicing options are maintained for select clients as agreed during intake.